Privacy and Cookie Policy

PRIVACY AND COOKIE POLICY

This Privacy policy sets out how www.solowheel.com (hereafter SOLOWHEEL or the Site) uses and protects any information that you provide while visiting the Site. SOLOWHEEL is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. SOLOWHEEL may change this policy from time to time by updating this page. We recommend checking this page occasionally to ensure you are up to date on any changes.

WHAT WE COLLECT

SOLOWHEEL  may collect the following information:

  • Name

  • Contact Information (phone number, email address, etc)

  • Demographic information (zip Code, age, Etc)

  • Other information relevant to customer surveys and/or offers

For the exhaustive list of cookies SOLOWHEEL collects see the “list of cookies we collect” section.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Process, manage, complete and account for transactions, including purchases and refund, exchange and layaway requests;

  • Provide our products to you and fulfill your orders;

  • Identify your product preferences;

  • Improve merchandise selections and customer service;

  • Invite you to participate in customer research;

  • Notify you about new products, services, features, promotions, events and special offerings;

  • Provide customer support and respond to your requests, comments, and inquiries,

  • Create and manage online accounts you establish.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

GOOGLE ANALYTICS ADVERTISING FEATURES

SOLOWHEEL collects data about your activities that does not personally or directly identify you when you visit our website, the website of entities for which we serve advertisements (our “Advertisers”), or the websites and online services where we display advertisements (“Publishers”). This information may include the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address.

We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). We collect information about where you saw the ads we serve you and what ads you clicked on. SOLOWHEEL uses the Google Adwords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the shopping cart to hold a product without purchasing. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to SOLOWHEEL. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you choose to you can opt out of interest-based advertising by installing the plug-in found HERE.

FACEBOOK ADVERTISING FEATURES

While on the Site, Facebook may use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. It is possible to opt-out of the collection and use of information for ad targeting, If you wish to opt-out, you can do so by using the service found HERE..

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question,

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following way:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want to the information to be used by anybody for direct marketing purposes

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any false information.

LIST OF COOKIES WE COLLECT

Below is a list of the cookies we collect and what information they store.

FORM_KEY - Stores randomly generated key used to prevent forged requests.

PHPSESSID - Your session ID on the server.

GUEST-VIEW - Allows guests to view and edit their orders.

PERSISTENT_SHOPPING_CART - A link to information about your cart and viewing history, if you have asked for this.

STF - Information on products you have emailed to friends.

STORE - The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE - Indicates whether a customer allowed to use cookies.

MAGE-CACHE-SESSID - Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE - Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-STORAGE-SECTION-INVALIDATION - Facilitates caching of content on the browser to make pages load faster.

MAGE-CACHE-TIMEOUT - Facilitates caching of content on the browser to make pages load faster.

SECTION-DATA-IDS - Facilitates caching of content on the browser to make pages load faster.

PRIVATE_CONTENT_VERSION -Facilitates caching of content on the browser to make pages load faster.

X-MAGENTO-VARY -Facilitates caching of content on the server to make pages load faster.

MAGE-TRANSLATION-FILE-VERSION - Facilitates translation of content to other languages.

MAGE-TRANSLATION-STORAGE -Facilitates translation of content to other languages.

GOOGLE TAG -  Javascript and HTML tags used for tracking and Analytics

FACEBOOK PIXEL - Facilitates retargeting at a later time